Lessons from the Trenches
Years ago, as a Supervisor, at a different medical center, I walked in and found nine callouts. Vacations already approved...
Washington hospital break enforcement remains an active leadership exposure
Washington hospital break enforcement remains an active leadership exposureClassification: Mandatory Washington requirement; not newly issued this week. Washington L&I’s hospital...
Developing Future Leaders
Developing Future EVS Leaders It’s not always a staffing shortage. We have a leadership development vacuum. If a paycheck is...
The Invisible Impact
What people see in a patient room is a clean environment. No visible soil. Everything in place. A perfect picture....
Stoic Self Confidence Overview
Below is a nine minute overview of my book "Stoic Self Confidence" You can learn more or get it here.
How to Hold Employees Accountable With Trust
Most advice about holding people accountable quickly moves to progressive guidance. Set the expectation, document the gap, escalate to discipline....
Continuous Improvement: How the Right Frameworks Turn Data Into Results
Most people think continuous improvement means working harder and staying alert. Fix problems as they come up, respond fast, stay...
Most Confidence Books Tell You…
Most confidence books tell you to think differently. This one tells you to act differently. Stoic Self-Confidence is built on...
Dilution is Easy Until It’s Not
Mixing stations introduce variables that many cleaning programs don't account for. Water pressure fluctuates throughout the day and across different...
What is Your Data Telling You?
Most of the data reviewed in healthcare operations meetings is historical. The reports look current, but the outcomes they describe...
Data Has Two Realities
There are two reasons to invest in data, and most organizations have only committed to one of them. The first...
Survive Budget Pressure with Data
The financial pressure in healthcare right now is not a temporary condition. Margins are thinner than they have been in...
