Safety Awareness for Environmental Services Part 4 of 4
Safety Awareness in EVS, Part 4 of 4: The Systems Behind the Incident Report I went deep into safety research...
Education
Safe & Sound Week Just Ended. The Hazards Have Not.
OSHA’s Safe & Sound Week ran August 10 to 16. It’s a voluntary campaign built on three things: management leadership,...
First Impressions
The First Impression: What Patients Notice When They Enter the Room Two days ago I wrote about three ways to...
C. diff Doesn’t Care About Your Feelings
Clostridioides difficile forms a spore that survives almost everything you’re using to disinfect a room. Standard hospital-grade disinfectant, the quaternary...
Three Ways to Check If a Room Is Clean, and Three Different Answers
Ask an Environmental Services (EVS) program how it knows a room is clean, and you’ll get one of three answers:...
Stoic Self Confidence Overview
Below is a nine minute overview of my book "Stoic Self Confidence" You can learn more or get it here.
Most Confidence Books Tell You…
Most confidence books tell you to think differently. This one tells you to act differently. Stoic Self-Confidence is built on...
Dilution is Easy Until It’s Not
Mixing stations introduce variables that many cleaning programs don't account for. Water pressure fluctuates throughout the day and across different...
Hardship has at least two phases
Misfortune hurts. That is not weakness, it is being human. The pain has to be endured before it can be...
Dishing the Dirt
Originally written in 2009. Updated for 2026. Tom Brokaw didn't mention it. It wasn't on Time magazine's list of the most significant...
The Office is a Trap: 5 Leadership Lessons
It is a seductive trap for the modern manager: the belief that leadership is a series of digital transactions—an email...
Staff Training: The Four C’s
I have developed a full staff training on the Four C's that we will be rolling out next week. These...
