The buttermilk problem in EVS leadership looks like this: a supervisor spends the same amount of time and attention on the employee who does the minimum as on the one who quietly exceeds expectations every single day. The one who asks the right questions. Who comes in early when the floor is short. Who takes feedback on Tuesday and comes back Thursday doing it better. Who watches how things work and wonders how to make them work better.
Category: Leadership
The leader who works the floor leads the floor. Physical presence is not a monitoring tactic; it is a profound investment in your team. When you are visible, performance naturally rises because people raise their standards when they know their leader is paying attention. Problems surface as “small issues” before they can mutate into patient complaints or safety incidents. Most importantly, presence communicates a level of support that a memo never could.
To bridge the gap between high-level strategy and frontline execution, leaders must master these five lessons from the floor.
In the first post in this series, I laid out four variables that drive smart disinfectant selection: microbial targets, contact time, chemistry, and EPA registration. Each one deserves a deeper look. This post focuses on the first and most foundational: knowing exactly which organisms you are targeting and why that determines which disinfectant belongs in your team’s hands.
As a leader, your communication sets the tone for interaction among your people. This simple yet profound truth underscores the importance of clear, consistent, and intentional communication in shaping the culture and success of any team. Leadership is not merely about issuing directives or setting goals; it’s about fostering connections and empowering others to contribute their strengths to a shared vision.
Development matters. It matters to you, personally, your team, your leader, and our organization overall. If you are growing in
Recently I was given some feedback that I appeared too confident, and at the time while I did not purposely
“As the leader, your communication sets the tone for interaction among your people” “Two are better than one… and a
“You’ve got to get up every morning with determination if you’re going to go to bed with satisfaction.” — George
Advice from one of the greatest leaders and decision-makers of our time: General Norman Schwarzkopf. As a young man, Schwarzkopf
Survey after survey shows employees consider recognition as one of the top desires in any job. Yet those same