Do you have any idea what you want?
Do have your 2011 yearly goals written down yet? I sure hope you do. If not, while no one is...
Month: May 2011
What are you doing for life safety
What? You are housekeeping, not plant operations! Why should you care about life safety you ask? For 2011, all hospitals,...
HCAHPS Public Reporting Schedule
Wondering when your HCAHPS scores will be on the public reporting site? Here is the list for HCAHPS Public Reporting...
Service Excellence and HCAHPS
At our hospital we are in year three of a Service Excellence Initiative. Partnering with Custom Learning Systems we have...
CMS issues final value-based purchasing rule
On April 29, 2011 The Centers for Medicare & Medicaid Services today issued a final rule (42 CFR Parts 422...
Clostridium difficile Infection (C. diff, CDI, C. difficile)
What is Clostridium difficile? Clostridium difficile is a spore-forming, gram-positive anaerobic bacillus that produces two exotoxins: toxin A and toxin...
