HCAHPS Public Reporting Schedule

Wondering when your HCAHPS scores will be on the public reporting site? Here is the list for HCAHPS Public Reporting April 2011 through April 2012.

Presented here are the calendar quarters of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey results that will be publicly reported on Hospital Compare (www.hospitalcompare.hhs.gov) from April 2011 through April 2012.

Please note: The dates of preview and public reporting are estimates based on current timetables and thus are subject to change.

APRIL 2011 HCAHPS Public Reporting
QUARTERS INCLUDED: 3Q09, 4Q09, 1Q10, 2Q10
DATE RANGE: 7/1/2009 to 6/30/2010
DATE OF PREVIEW: January 2011
DATE OF PUBLIC REPORTING: April 2011

JULY 2011 HCAHPS Public Reporting
QUARTERS INCLUDED: 4Q09, 1Q10, 2Q10, 3Q10
DATE RANGE: 10/1/2009 to 9/30/2010
DATE OF PREVIEW: April 2011
DATE OF PUBLIC REPORTING: July 2011

OCTOBER 2011 HCAHPS Public Reporting
QUARTERS INCLUDED: 1Q10, 2Q10, 3Q10, 4Q10
DATE RANGE: 1/1/2010 to 12/31/2010
DATE OF PREVIEW: July 2011
DATE OF PUBLIC REPORTING: October 2011

JANUARY 2012 HCAHPS Public Reporting
QUARTERS INCLUDED: 2Q10, 3Q10, 4Q10, 1Q11
DATE RANGE: 4/1/2010 to 3/31/2011
DATE OF PREVIEW: October 2011
DATE OF PUBLIC REPORTING: January 2012

APRIL 2012 HCAHPS Public Reporting
QUARTERS INCLUDED: 3Q10, 4Q10, 1Q11, 2Q11
DATE RANGE: 7/1/2010 to 6/30/2011
DATE OF PREVIEW: January2012
DATE OF PUBLIC REPORTING: April 2012

With over 27 years in Healthcare Environmental Services (ES), I lead with a belief that attitude drives outcomes. As a Regional Director at MultiCare Health System, I oversee multi-site ES operations with a focus on people-first leadership, infection control, and operational excellence. I champion a Positive Mental Attitude (PMA) not as a slogan, but as a leadership principle. I believe positivity is contagious, and as a leader, I set the tone. Through consistent, uplifting communication, I create environments where ES teams feel empowered to be helpful, proactive, and proud of their impact. For me, development is a choice, and I invest in training, huddles, and coaching that energize teams, helping them thrive in their current roles and grow toward what’s next. My approach to high standards isn't theoretical, it's practical. Just like we notice when a hotel room is clean and fresh, patients and families immediately sense a space that’s been cared for. Through standardized protocols, team accountability, and a shared mission, I help create clean, safe, and healing environments that directly enhance patient experience and staff well-being. It's a privilege to lead teams that play such a vital role in the patient journey, and to help elevate the perception and performance of ES professionals across our system.

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