Increasing In-patient satisfaction for Environmental Services
Improving inpatient satisfaction with housekeeping services is essential for creating a positive and comfortable healthcare environment. Patients who feel well-cared…
Development as a Choice
Development matters. It matters to you, personally, your team, your leader, and our organization overall. If you are growing in…
2023 Has Been Good To Me
This way 👇👇👇👇👇👇👇👇 It’s also called PMA – Positive Mental Attitude
Housekeeping and Maintenance Suggestions to improve scores
This article is from several years ago but touches on many suggestions we can try today. Best Practices:…
Huddle Suggestions
I wanted to try a new approach with the staff so I shared with them the following in our morning…
Keep a positive attitude
Remember that no one is ever rewarded or promoted because of a bad disposition and a negative mental attitude. If…
Do you lack confidence?
Recently I was given some feedback that I appeared too confident, and at the time while I did not purposely…
Team Leadership Reflections Part 1
“As the leader, your communication sets the tone for interaction among your people” “Two are better than one… and a…
What Kind of Leader are You
“I am certainly not one of those who need to be prodded. In fact, If anything, I am the prod”…
Healthcare Cleaning Success
When was the last time you were at your doctors office, or (and I hope not) at a hospital,…
Hey Are You Still Around
Yes, I received your messages and of course, I’m around. I’ve been to Colorado which is so very nice, and…