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Managing Discipline and Dealing with Conflict
Sometimes, despite your best efforts, there are problems with individual performance. As a manager, you have to deal with these promptly. If you don’t discipline, you risk negative impacts on the rest of the team as well as your customers, as poor performance typically impacts customer service, and it hurts the team and everything that…
Principles and Traits for Leading Environmental Services Today
Successful leadership in healthcare environmental services requires constant vigilance, ongoing education, willingness to identify opportunities for improvement in ourselves first, and staff second. In that spirit I share 11 principles and 14 traits for leading in this ever changing environment.
Cleaning Inspections are Important
Posted on the go with iPad mini & Blogsy
Methicillin-Resistant Staphylococcus (MRSA)
What is MRSA? Methicillin-resistant Staphylococcus aureus (MRSA) is a type of bacteria that causes serious infections that are resistant to many of the strongest antibiotics, including methicillin and other more commonly used antibiotics (including penicillin and amoxicillin). (1) MRSA occurs most frequently among patients who undergo invasive medical procedures or who have weakened immune systems…
Saturday Special
“Don’t join an easy crowd. Go where the challenge is great and the emotions are high. Go where the expectations are so strong that they provoke you, push you, and urgently insist that you not remain in one place. That way, you will grow and change.”…
Our Lips Are Sealed – HIPAA Version
Remember, HIPAA is very important, our patients are counting on us to protect them.