Happy Friday
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Behavior Labeling or The Secret to Winning with HCAHPS
I’m closing your hallway door, Mrs. Smith. We always want your room to be as quiet as possible. We always strive to clean your bathroom twice a day. It’s really second nature for us to always make sure you understand your medications. It’s customary for our team to always answer call lights within five minutes….
Networking
Today was a very busy day with major work on a new training program I am writing with help from a good friend and peer in this business. I also had the opportunity to network with several people and connect with one tonight on LinkedIn. I recommend to people that to stay in touch with…
- Development | Education | Ideas | Leadership
Development as a Choice
Development matters. It matters to you, personally, your team, your leader, and our organization overall. If you are growing in your role or building your career for the next step, you are energized, excited, and hopeful of what is to come. When you carry this energy, excitement and hope around with you each day at…
Physical Environment Reminders
Storage on the floor must be neat and orderly. No storage within 18 inches of the ceiling, except on shelves against the wall as long as sprinklers are not obstructed. No evidence of smoking. All exit signs are illuminated. No storage of flammables or anything except cleaning items under sinks. No door stops are allowed….
Another Year Comes to a Close
Just a few more days and another year is over. Goodbye 2009 and hello to a new 2010. This promises to be a great year as is is the start of a brand new decade. You still have time to work on your plan and goals for the new year. Get busy.
Quality Guest Room Cleaning
Good old fashoned hotel guest room cleaning tips. While not hospital work it is similiar and we have to appreciate the hard working staff that take care of us away from home. Enjoy!