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Team Leadership Reflections part 2

As a leader, your communication sets the tone for interaction among your people. This simple yet profound truth underscores the importance of clear, consistent, and intentional communication in shaping the culture and success of any team. Leadership is not merely about issuing directives or setting goals; it’s about fostering connections and empowering others to contribute their strengths to a shared vision.

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Increasing In-patient satisfaction for Environmental Services

Improving inpatient satisfaction with housekeeping services is essential for creating a positive and comfortable healthcare environment. Patients who feel well-cared for in terms of cleanliness and organization are more likely to have a better overall experience. Here are some strategies to enhance inpatient satisfaction with housekeeping: Remember that patient satisfaction is often influenced by the…

Floor Finish Dry Time

Most of us understand that floor finish performance is greatly enhanced by allowing adequate dry time. But, few people understand why this is so important and what mechanism is at work. Floor finish contains many independent ingredients such as water, polymer, resin, wax, plasticizer, coalescing agent and defoamer that, when combined together, form a stable,…

Hello Everyone

I’m sorry that I have been inconsistent, or non-existent in updating this website over the past few months. I’m working on so many things I’ve put my time in other areas. Soon I will be adding new content, longer posts that have greater emphasis in learning, team building, and inspiring your staff to greatness. Remember…

Why Measure Environmental Services Quality Daily

  Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives. ~Willa A Foster All hospital environmental service departments have some form of quality assurance process. However often the cleaning inspections are done when it is slow,…

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Improve your relationships with staff

Here are five things that environmental service leaders should do to improve relationships with staff. Be Visible with Rounding Rounding should include one-on-one rounds with your staff. Ask what is working well and what they need from you to do a better job. Appoint a department champion Identify a department champion who is well respected…

Which Disinfectant Should I Use

Another great question and answer: Q. Which disinfectant should I use when disinfecting environmental surfaces? A. Your facility will specify the EPA approved hospital grade disinfectant to use. A good rule is to only use disinfectants registered with the U.S. Environmental Protection Agency (EPA). See https://www.epa.gov/oppad001/active-hospital-disinf.pdf. Remember to always follow the instructions on the product…

When should the Environment be Cleaned

Another Question and Answer Q. When should the environment be cleaned and disinfected? A. Housekeeping surfaces (e.g., floors, table tops) and other environmental surfaces should be cleaned and disinfected regularly, when spills occur, and when these surfaces are visibly dirty. Follow your facility’s schedules for routine cleaning and disinfection and for terminal cleaning of rooms…