Here are five things that environmental service leaders should do to improve relationships with staff. Be Visible with Rounding Rounding
Author: John Weir
With over 27 years in Healthcare Environmental Services (ES), I lead with a belief that attitude drives outcomes. As a Regional Director at MultiCare Health System, I oversee multi-site ES operations with a focus on people-first leadership, infection control, and operational excellence.
I champion a Positive Mental Attitude (PMA) not as a slogan, but as a leadership principle. I believe positivity is contagious, and as a leader, I set the tone. Through consistent, uplifting communication, I create environments where ES teams feel empowered to be helpful, proactive, and proud of their impact.
For me, development is a choice, and I invest in training, huddles, and coaching that energize teams, helping them thrive in their current roles and grow toward what’s next. My approach to high standards isn't theoretical, it's practical. Just like we notice when a hotel room is clean and fresh, patients and families immediately sense a space that’s been cared for.
Through standardized protocols, team accountability, and a shared mission, I help create clean, safe, and healing environments that directly enhance patient experience and staff well-being. It's a privilege to lead teams that play such a vital role in the patient journey, and to help elevate the perception and performance of ES professionals across our system.
Another great question and answer: Q. Which disinfectant should I use when disinfecting environmental surfaces? A. Your facility will specify
Another Question and Answer Q. When should the environment be cleaned and disinfected? A. Housekeeping surfaces (e.g., floors, table tops)
Another good question and answer: Q. What is the difference between cleaning, disinfection, and sterilization? A. There is a big
Another question and answer: Q. Does environmental cleaning and disinfection really work in preventing the spread of harmful microorganisms? A.
Another question and answer: Q. Why is it important to clean the environment? A. Microorganisms (bacteria, fungi, viruses) are present
Another Question and Answer: Q. In the healthcare or residential setting, what does the “environment” or “environmental surface” mean? A.
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