John Weir

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With over 27 years in Healthcare Environmental Services (ES), I lead with a belief that attitude drives outcomes. As a Regional Director at MultiCare Health System, I oversee multi-site ES operations with a focus on people-first leadership, infection control, and operational excellence. I champion a Positive Mental Attitude (PMA) not as a slogan, but as a leadership principle. I believe positivity is contagious, and as a leader, I set the tone. Through consistent, uplifting communication, I create environments where ES teams feel empowered to be helpful, proactive, and proud of their impact. For me, development is a choice, and I invest in training, huddles, and coaching that energize teams, helping them thrive in their current roles and grow toward what’s next. My approach to high standards isn't theoretical, it's practical. Just like we notice when a hotel room is clean and fresh, patients and families immediately sense a space that’s been cared for. Through standardized protocols, team accountability, and a shared mission, I help create clean, safe, and healing environments that directly enhance patient experience and staff well-being. It's a privilege to lead teams that play such a vital role in the patient journey, and to help elevate the perception and performance of ES professionals across our system.

Don’t Tell Me How Long It Takes

I consider myself a very progressive person who stays current with the latest technology and methods for cleaning and disinfecting…

DFC Two Step Cleaning and Disinfecting for Patient Rooms

Here is the two step cleaning training video I participated in as a technical consultant. We filmed this video at…

Like, What Happened To Speaking With Conviction

Are people afraid to speak with conviction? Or are we losing people who really know, or at least believe they…

A Note About HCAHPS "Boxes"

HCAHPS results are publicly reported on Hospital Compare as “top-box,” “bottom-box” and “middle-box” scores. The “top-box” is the most positive…

Behavior Labeling or The Secret to Winning with HCAHPS

I’m closing your hallway door, Mrs. Smith. We always want your room to be as quiet as possible. We always…