DFC Two Step Cleaning and Disinfecting for Patient Rooms
Here is the two step cleaning training video I participated in as a technical consultant. We filmed this video at…
Seven Ways To Rock Your Mondays
Here are seven *spectacular* ways to make your Monday rock – and I bet they get you off to such…
How To Give Your Employees More
Sometimes you are not in a position to give your employees more in terms of tangible rewards. Increases in pay…
Like, What Happened To Speaking With Conviction
Are people afraid to speak with conviction? Or are we losing people who really know, or at least believe they…
BED BUGS
Don’t start itching, and then check underneath your bed! You see it seems that bedbugs, also known as Cimex Lectularius…
Cubical and Privacy Curtain Changing
I am currently investigating a disposable curtain that does not require a ladder to change. We need a easy way…
A Note About HCAHPS "Boxes"
HCAHPS results are publicly reported on Hospital Compare as “top-box,” “bottom-box” and “middle-box” scores. The “top-box” is the most positive…
Cleaning Procedures Part 2
I wrote some general cleaning procedures back here and several people thanked me and asked for more. So I want…
Behavior Labeling or The Secret to Winning with HCAHPS
I’m closing your hallway door, Mrs. Smith. We always want your room to be as quiet as possible. We always…
Goals and Major Objectives
I wrote about goals a few days ago and one question I received was “what are your department goals for…
Diversity and Environmental Services
Our profession is so immensely diverse because of the level of talent and professionalism our members bring to the table.…
Lose Weight and Exercise
Lose the weight. I’m not talking about physical weight but dead weight from your department. Deal with staff who negatively…