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Best Practices?
We have been doing patient rounding where we go see the patients and ask a few questions like, was your housekeeper friendly, was your room cleaned satisfactorily, is there anything we can do for you? We get good feedback and has helped our HCAHPS and Press Ganey scores. Recently I’ve started using workers that have…
How to develop Charisma
How to Develop Charisma: Twelve Key Moves Those who study the phenomenon of charisma say while some people are innately more charismatic than others, there are certain things everyone can do to boost their charisma quotient. Debra Benton, author of Executive Charisma: Six Steps to Mastering the Art of Leadership offers the following pointers: Expect…
The Hidden Benefits of Choosing Local Distributors for Cleaning Supplies
In a world increasingly dominated by online shopping, the convenience of ordering cleaning supplies from a big online distributor can be tempting for both businesses and individual consumers.
Office Cleaning Training Video
Some of the basic steps of office cleaning are presented here…
Schedule and Procedures Part 1
Housekeeping schedules should be planned, written and closely followed. Cleaning schedules should be developed according to the needs of each area. Without written routines and schedules your productivity and customer satisfaction are going to go up and down more often then a roller coaster.