Similar Posts
Healthcare Reform and Environmental Services
As part of the proposed changes to healthcare, reimbursement for hospital care and post-acute care will be bundled; patient readmission’s will be at a lower rate in some cases; hospital reimbursement and performance will be directly linked; and physician self-referral will be more closely regulated. Out of those four important items, environmental services has a…
Always Believe You Are a Leader
I was recently at an event, and I was called to the front of the room to give a testimonial. I told my story, how I went from a front line worker to a Director. I talked about how I became a leader and gave some advice on how others can too. Immediately after I…
Giving Recognition
A quick tip regarding recognition.
Increasing In-patient satisfaction for Environmental Services
Improving inpatient satisfaction with housekeeping services is essential for creating a positive and comfortable healthcare environment. Patients who feel well-cared for in terms of cleanliness and organization are more likely to have a better overall experience. Here are some strategies to enhance inpatient satisfaction with housekeeping: Remember that patient satisfaction is often influenced by the…
HCAHPS takes the mystery out of patient satisfaction
By now, everyone should know that patient satisfaction data is no longer public. The Centers for Medicare & Medicaid Services (CMS) developed the Hospital Consumer Assessment of Healthcare Providers and Systems or HCAHPS for short, to increase accountability and transparency of healthcare delivery practices. It is the first public, and nationwide standardized survey that provides…