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We had our “long awaited” Joint Commission Survey the beginning of this week. It seemed like forever, waiting for them to arrive… not really. While it might have seemed like a long time, it really was just another week for a hospital that prides itself on being the best possible caregiver to meet the physical,…
Principles and Traits for Leading Environmental Services Today
Successful leadership in healthcare environmental services requires constant vigilance, ongoing education, willingness to identify opportunities for improvement in ourselves first, and staff second. In that spirit I share 11 principles and 14 traits for leading in this ever changing environment.
Networking
Today was a very busy day with major work on a new training program I am writing with help from a good friend and peer in this business. I also had the opportunity to network with several people and connect with one tonight on LinkedIn. I recommend to people that to stay in touch with…
Performance Indicators
Productivity Sq Ft cleaned by housekeeper each day Labor Cost Cost of labor per Sq Ft – Separate by building Recycling The amount of solid waste diverted Absenteeism the % of unscheduled absences per year Turnover the % of personnel replaced each year Safety Number of on the job injuries per year Productivity – Floor…
Resonant Leadership
Resonant Leaders engage us. They evoke positive emotions and inspire us through their positive thoughts and clear vision. Leaders develop their resonance through compassion, hope, mindfulness and they maintain their resonance. Is it any wonder this leads to increased revenue in an organization? Leaders of all kinds possess these abilities. However, their level of emotional…