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Here I continue to list cleaning standards. We use these as a guide to understanding our responsibilities in general cleaning. This is not meant to be a complete list, rather a broad overview. Enjoy your reading:
Lean, Six Sigma Management Becoming More Popular
A new study has concluded the U.S. hospitals are beginning to embrace Lean and Six Sigma business management strategies to cut costs and boost productivity, despite there currently being little evidence as of yet that these strategies are effective. Lean management focuses on removing waste from companies and processes, while delivering added value to customers….
Procedures for Staff Training
The most important staff related task we have in Environmental Services is training. Almost every challenge or difficulty we face can be reduced or eliminated with great training. I’m going to list steps that will help you conduct successful training. This is not meant to be a perfect or complete list, just use this as…
Service Excellence and HCAHPS
At our hospital we are in year three of a Service Excellence Initiative. Partnering with Custom Learning Systems we have been been teaching all our staff hard and soft skills to improve customer service through service excellence. Being on the Service Excellence council has given me many opportunities to directly and indirectly influence the process…
Problem: Finish is Too Stick or Tacky
Finish is too Sticky or Tacky Cause Solution Not enough drying time between coats. Under normal conditions, finishes dry in 20-30 minutes. High humidity extends drying time. Restorer not properly diluted or applied too frequently. Follow label instructions. Overuse can leave a sticky residue. Restorer/maintainer not burnished soon enough after application. When dry, restorer/maintainer will…
Congratulations: You Are a Success, What is Your Next Move
I have been studying behavioral based development strategies used by individuals who are seeking to establish their legacy and bring their life and leadership responsibilities into full harmony. Doing so, I have found it easy to mirror those same strategies in my life. I often wonder why so many people don’t do this, and remain…