Quality Assurance

For years, infection prevention conversations treated Environmental Services as a support function. A separate department. A cost center. The people who clean after everyone else goes home. That era is ending. The 2026 guidance is explicit: if your EVS team is not staffed, trained, and monitored, that is a leadership failure, not a staff failure.

The guidance documents do not use the word blame. They use the word accountability. The expectation has moved from “did the room look clean” to “can you prove it is clean, and can you show who is responsible when it is not.”