Team Leadership Reflections Part 1

Leadership Teamwork Success
Leadership Teamwork Success

“As the leader, your communication sets the tone for interaction among your people”

“Two are better than one… and a threefold cord is not quickly broken.” Ecc 4:9,12

I was considering my leadership and the team members that enabled me to be successful. At every hospital I can reflect on those who were the closest and greatest contributors to our success and my success as the leader. Certain people came quickly to my mind and remarkably, where I had the the ability to grow the most I had the strongest team. Where I could not fit in was where I had no team.

The history of America has many examples of strong leaders and innovative people who were risk takers, and achievers, those people were almost always part of teams. A Chinese proverb states that “behind an able man there are always other able men.” You can not do anything of real value alone.

There will be a follow up to this post…

With over 27 years in Healthcare Environmental Services (ES), I lead with a belief that attitude drives outcomes. As a Regional Director at MultiCare Health System, I oversee multi-site ES operations with a focus on people-first leadership, infection control, and operational excellence. I champion a Positive Mental Attitude (PMA) not as a slogan, but as a leadership principle. I believe positivity is contagious, and as a leader, I set the tone. Through consistent, uplifting communication, I create environments where ES teams feel empowered to be helpful, proactive, and proud of their impact. For me, development is a choice, and I invest in training, huddles, and coaching that energize teams, helping them thrive in their current roles and grow toward what’s next. My approach to high standards isn't theoretical, it's practical. Just like we notice when a hotel room is clean and fresh, patients and families immediately sense a space that’s been cared for. Through standardized protocols, team accountability, and a shared mission, I help create clean, safe, and healing environments that directly enhance patient experience and staff well-being. It's a privilege to lead teams that play such a vital role in the patient journey, and to help elevate the perception and performance of ES professionals across our system.

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