HCAHPS takes the mystery out of patient satisfaction
By now, everyone should know that patient satisfaction data is no longer public. The Centers for Medicare & Medicaid Services...
Safety Rules for Chemical Use
Never mix chemicals. Always wear gloves. Always wear protective eye wear or glasses when pouring chemicals or working overhead. Always...
Procedures for Staff Training
The most important staff related task we have in Environmental Services is training. Almost every challenge or difficulty we face...
Cleaning is the Foundation of a Healthy Environment
We know that our primary purpose is cleaning. We train our staff to recognize dirt and soil in so many...
Watch for those excuses to increase
Employees may be more prone these days to blame others for problems they have caused themselves, said Paul Harvey, assistant...
Feeling A Little Discouraged?
Perhaps you sometimes think you don’t want the responsibility of running the ES department. If so you are not alone....
10 Areas to cover
Housekeeping management is often viewed as a straightforward position and can be an overlooked area for training. While everyone thinks...
Best Practices?
We have been doing patient rounding where we go see the patients and ask a few questions like, was your...
Quality Guest Room Cleaning
Good old fashoned hotel guest room cleaning tips. While not hospital work it is similiar and we have to appreciate...
Networking
Today was a very busy day with major work on a new training program I am writing with help from...
Flu Vaccine
This is a picture of a flu virus. Are you getting the flu vaccine this year? I will be, as...
The Joint Commission Expresses Concern Over Poor Infection Control in MRIs
HAYWARD, CA (March 4, 2009)—In its February 2009 newsletter, "Environments of Care News," the Joint Commission, the main entity that...
