Office Cleaning Training Video
Some of the basic steps of office cleaning are presented here…
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Managing Discipline and Dealing with Conflict
Sometimes, despite your best efforts, there are problems with individual performance. As a manager, you have to deal with these promptly. If you don’t discipline, you risk negative impacts on the rest of the team as well as your customers, as poor performance typically impacts customer service, and it hurts the team and everything that…
HealthGrades study: 52 percent lower chance of dying at top-rated hospitals
Ratings of every nonfederal hospital in the country on www.healthgrades.com GOLDEN, Colo. (October 13, 2009) – The largest annual study of patient outcomes at each of the nation’s 5,000 nonfederal hospitals found a wide gap in quality between the nation’s best hospitals and all others. According to the study, issued today by HealthGrades, the…
Infection Control Training for Healthcare Environmental Services
Highlighting common scenarios from hand hygiene and glove use to properly cleaning patient rooms, this video will illustrate the type of precautions that housekeeping staff should take to protect themselves and patients from germs and infections that could make them sick.
Reviewing Housekeeping Operations
I had a great question last Friday… How would you review a housekeeping operation? Here are some of the steps I said would be important in reviewing their existing housekeeping operations or developing new outsourcing initiatives. Two key phases of review include: Analysis Interviews with administration/housekeeping/staff Facility inspection FTE analysis Existing support contracts Departmental policies…
Another Year Comes to a Close
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Some Qualities that Define a Good Leader
According to John L. Mason these are some of the qualities that make a good leader. . Leaders are always full of praise. · Leaders learn to say “thank you” and “please” on the way to the top. · Leaders are always growing. · Leaders are possessed with dreams. · Leaders launch forth before success…