Giving Recognition
A quick tip regarding recognition.
Improving inpatient satisfaction with housekeeping services is essential for creating a positive and comfortable healthcare environment. Patients who feel well-cared for in terms of cleanliness and organization are more likely to have a better overall experience. Here are some strategies to enhance inpatient satisfaction with housekeeping: Remember that patient satisfaction is often influenced by the…
"BUT" is a word that usually signals negative speech. For example, "Jason is a nice guy, BUT he can’t get his work done." or "Robin is a good cook BUT I can’t stand her taste in clothing." When we speak negatively about another person we try to excuse ourselves by asserting the truth of the…
Statistically successful objectives are precursers to, or actual goals, that have a better than average probability to help your personal or professional outcomes. Or simply stated; things you should do to be better off. An objective is defined excellently by dictionary.com as ’something worked toward or striven for’. When we combine this definition with the…
How to Develop Charisma: Twelve Key Moves Those who study the phenomenon of charisma say while some people are innately more charismatic than others, there are certain things everyone can do to boost their charisma quotient. Debra Benton, author of Executive Charisma: Six Steps to Mastering the Art of Leadership offers the following pointers: Expect…
You’ve heard the saying…. “It’s not the size of the dog in the fight, it’s the size of the fight in the dog.” – Mark Twain. That Mark Twain saying, may seem kind of cliché… but think of it that you are hearing it for the first time; It’s pretty powerful. The quality of ‘fierceness’…
Following the ‘Six Aims’ By Tina L. Cermignano, CHESP There has been a lot of media attention about the Institute of Medicine’s (IOM) report “To Err is Human,” especially over outbreaks of community-based Methicillin-resistant Staphylococcus aureus (MRSA). However, we should concentrate on the second report from the IOM, “Crossing the Quality Chasm,” which provides a…