EVS Staff Speak Out at Scripps Green Hospital
A critical member of the staff at Scripps Green Hospital in La Jolla California talks about her job and the rewards it offers.
Change Begins With Choice by Jim Rohn Any day we wish; we can discipline ourselves to change it all. Any day we wish; we can open the book that will open our mind to new knowledge. Any day we wish; we can start a new activity. Any day we wish; we can start the process…
At our hospital we are in year three of a Service Excellence Initiative. Partnering with Custom Learning Systems we have been been teaching all our staff hard and soft skills to improve customer service through service excellence. Being on the Service Excellence council has given me many opportunities to directly and indirectly influence the process…
This should help those who get confused… Finish = what we put on the floor. Waxing = the verb used to describe the application of said finish. Wax = What you apply to a car’s paint. Also used to make candles. Film = What movies were on before DVD’s. We wax a coat of finish,…
Good management means understanding how teams operate. It’s worth remembering that teams usually follow a certain pattern of development. It’s important to encourage and support people through this process, so that you can help your team become fully effective as quickly as possible. When forming teams, managers must create a balance so that there’s a…
ICE STORM TESTS KY HOSPITALS’ METTLE by John Commins, HealthLeaders Media, March 11, 2009 If you weren’t living in Kentucky in the last week of January, the ice storm that crippled the Bluegrass State wasn’t much more than a lead item on CNN – something regrettable that happened to somebody else. You watched the coverage….
Another question and answer: Q. Does environmental cleaning and disinfection really work in preventing the spread of harmful microorganisms? A. Yes. But how well is works depends on many things, including the nature of the object, the type, number, and location of microorganisms, how well the organisms resist the physical processes or disinfectants, the presence…