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The Power of Courtesy: How Environmental Services Technicians Can Show Respect to Patients
As Environmental Services (EVS) professionals, we play a crucial role in healthcare beyond just cleaning rooms and disinfecting surfaces. We are often the first and last hospital staff members a patient sees each day, and the way we carry ourselves can significantly impact their experience. A clean room provides comfort, but a kind interaction can bring true peace of mind.
Action Steps For Today
Over the past several weeks, as a lot of you know, I’ve had a TON of stuff going on, survey’s disaster drill planning, policy updates and more! And I’ve gotten a TON of work from home business ideas for my company that I haven’t been able to put into action yet because I’ve been so…
Performance Indicators
Productivity Sq Ft cleaned by housekeeper each day Labor Cost Cost of labor per Sq Ft – Separate by building Recycling The amount of solid waste diverted Absenteeism the % of unscheduled absences per year Turnover the % of personnel replaced each year Safety Number of on the job injuries per year Productivity – Floor…
Invincible
INVINCIBLE There’s a simple way to become indestructible: have the intention to do your best at whatever you’re doing, right now. To gain the invulnerability I’m referring to, you must pass through the gate of the total vulnerability putting yourself on that line demands. Not BE the best… DO your best. Attempting to be the…
The Importance of Preparation
Winston Churchill said, “To every man there comes in his lifetime that special moment when he is figuratively tapped on the shoulder and offered a chance to do a very special thing, unique to him and fitted to his talents. What a tragedy if that moment finds him unprepared or unqualified for the work which…