Lessons from the Trenches
Years ago, as a Supervisor, at a different medical center, I walked in and found nine callouts. Vacations already approved and sick calls reduced half of my team that same day. On paper it looked impossible.
I didn’t try to fix it myself. I pulled the team together, explained exactly what we were facing, and we worked through it as a group. We agreed on what had to get done that shift, the basics that could not wait, and what could safely hold until the next one, based on who was actually going to be there. It worked. We got through the day, and it still amazes me to this day.
