Our Lips Are Sealed – HIPAA Version
Remember, HIPAA is very important, our patients are counting on us to protect them.
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Differences between Cleaning, Disinfection & Sterilization
Another good question and answer: Q. What is the difference between cleaning, disinfection, and sterilization? A. There is a big difference among these terms. Cleaning refers to the removal of visible soil and organic material (i.e., dirt, body fluids) from objects by washing or scrubbing with water and detergents or soaps and rinsing with water….
Action Steps For Today
Over the past several weeks, as a lot of you know, I’ve had a TON of stuff going on, survey’s disaster drill planning, policy updates and more! And I’ve gotten a TON of work from home business ideas for my company that I haven’t been able to put into action yet because I’ve been so…
- Development | Education | Ideas | Leadership
Development as a Choice
Development matters. It matters to you, personally, your team, your leader, and our organization overall. If you are growing in your role or building your career for the next step, you are energized, excited, and hopeful of what is to come. When you carry this energy, excitement and hope around with you each day at…
HCAHPS Public Reporting Schedule
Wondering when your HCAHPS scores will be on the public reporting site? Here is the list for HCAHPS Public Reporting April 2011 through April 2012. Presented here are the calendar quarters of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey results that will be publicly reported on Hospital Compare (www.hospitalcompare.hhs.gov) from April 2011…
Increasing In-patient satisfaction for Environmental Services
Improving inpatient satisfaction with housekeeping services is essential for creating a positive and comfortable healthcare environment. Patients who feel well-cared for in terms of cleanliness and organization are more likely to have a better overall experience. Here are some strategies to enhance inpatient satisfaction with housekeeping: Remember that patient satisfaction is often influenced by the…
The Importance of Preparation
Winston Churchill said, “To every man there comes in his lifetime that special moment when he is figuratively tapped on the shoulder and offered a chance to do a very special thing, unique to him and fitted to his talents. What a tragedy if that moment finds him unprepared or unqualified for the work which…