Senator Jim DeMint states the following on his web site – In many ways, our health care system is broken. Even people satisfied with their own care are nervous about losing it, concerned about rising costs, and frustrated by the failure of government to bring about genuine reform. But the reason Congress has so far…
Statistically successful objectives are precursers to, or actual goals, that have a better than average probability to help your personal or professional outcomes. Or simply stated; things you should do to be better off. An objective is defined excellently by dictionary.com as ’something worked toward or striven for’. When we combine this definition with the…
Customer Relationship Management or CRM means developing a comprehensive picture of customer needs, expectations and behaviors. In the Environmental Services (ES) world, CRM means looking at the ES function as a customer intensive business function instead of a facility services cost center. And the management part implies an active rather than passive role in influencing…
Productivity Sq Ft cleaned by housekeeper each day Labor Cost Cost of labor per Sq Ft – Separate by building Recycling The amount of solid waste diverted Absenteeism the % of unscheduled absences per year Turnover the % of personnel replaced each year Safety Number of on the job injuries per year Productivity – Floor…