Similar Posts
Action Steps For Today
Over the past several weeks, as a lot of you know, I’ve had a TON of stuff going on, survey’s disaster drill planning, policy updates and more! And I’ve gotten a TON of work from home business ideas for my company that I haven’t been able to put into action yet because I’ve been so…
A Note About HCAHPS "Boxes"
HCAHPS results are publicly reported on Hospital Compare as “top-box,” “bottom-box” and “middle-box” scores. The “top-box” is the most positive response to HCAHPS survey questions. The “top-box” response is “Always” for five HCAHPS composites (Communication with Nurses, Communication with Doctors, Responsiveness of Hospital Staff, Pain Management, and Communication about Medicines) and two individual items (Cleanliness…
Three Ways To Look At Failure
If you look around you will find there are three kinds of people, or better put, three ways to look at “failure”. If you know me, then you know I don’t like the word failure in the first place. I think people need to be in the mindset that failure is just another word for…
Performance Indicators
Productivity Sq Ft cleaned by housekeeper each day Labor Cost Cost of labor per Sq Ft – Separate by building Recycling The amount of solid waste diverted Absenteeism the % of unscheduled absences per year Turnover the % of personnel replaced each year Safety Number of on the job injuries per year Productivity – Floor…
Which Disinfectant Should I Use
Another great question and answer: Q. Which disinfectant should I use when disinfecting environmental surfaces? A. Your facility will specify the EPA approved hospital grade disinfectant to use. A good rule is to only use disinfectants registered with the U.S. Environmental Protection Agency (EPA). See https://www.epa.gov/oppad001/active-hospital-disinf.pdf. Remember to always follow the instructions on the product…