A Note About HCAHPS "Boxes"

HCAHPS results are publicly reported on Hospital Compare as “top-box,” “bottom-box” and “middle-box” scores. The “top-box” is the most positive response to HCAHPS survey questions. The “top-box” response is "Always” for five HCAHPS composites (Communication with Nurses, Communication with Doctors, Responsiveness of Hospital Staff, Pain Management, and Communication about Medicines) and two individual items (Cleanliness…

Are “White Boards” allowed in HIPAA?

Are “White Boards”, erasable patient information boards allowed in HIPAA? White boards, erasable patient information boards, are a means of communicating certain information about patients to the healthcare providers who care for them. One use is a board that has patient safety-related information about an individual patient. This information might include fall precautions, transfer status,…