We have our staff
We love them so
They scrub and clean
To make things glow
With smiles and cheer
They take each task
With hope their cleaning
Is going to last
They move the chairs
And gurneys to
Driving out dust bunnies
With determination and care
So to each one we do
Say with appreciation and pride
For everything you clean
We really thank you
In the great work presented in Options for Evaluating Environmental Cleaning, December 2010 by Alice Guh, MD, MPH and Philip Carling, MD, objective monitoring of environmental surfaces was studied and presented as a necessary component of training. In view of the evidence that transmission of many healthcare acquired pathogens (HAPs) is related to contamination of…
Housekeeping management is often viewed as a straightforward position and can be an overlooked area for training. While everyone thinks they know how to clean, the management of housekeeping is more complex than people realize and has critical impact on guest satisfaction. To help tackle your job, cover these 10 areas: Guest experience Multicultural understanding…
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives. ~Willa A Foster All hospital environmental service departments have some form of quality assurance process. However often the cleaning inspections are done when it is slow,…
Here are five things that environmental service leaders should do to improve relationships with staff. Be Visible with Rounding Rounding should include one-on-one rounds with your staff. Ask what is working well and what they need from you to do a better job. Appoint a department champion Identify a department champion who is well respected…
Environmental Services (ES) is important to any business because the visible cleaning results create the first impression of a visitor or customer. You’ve probably heard that “the first impression is a lasting one” and there is a great deal of truth in that. Our job is to make that first impression a good one. In…