10 Areas to cover

Housekeeping management is often viewed as a straightforward position and can be an overlooked area for training. While everyone thinks they know how to clean, the management of housekeeping is more complex than people realize and has critical impact on guest satisfaction. To help tackle your job, cover these 10 areas:

  1. Guest experience
  2. Multicultural understanding
  3. Staff training
  4. Efficiency
  5. Inspections
  6. Deep cleaning
  7. Preventive maintenance
  8. Safety and security
  9. Inventory
  10. Standard operating procedures

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