Why Measure Environmental Services Quality Daily

  Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives. ~Willa A Foster All hospital environmental service departments have some form of quality assurance process. However often the cleaning inspections are done when it is slow,…

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Improve your relationships with staff

Here are five things that environmental service leaders should do to improve relationships with staff. Be Visible with Rounding Rounding should include one-on-one rounds with your staff. Ask what is working well and what they need from you to do a better job. Appoint a department champion Identify a department champion who is well respected…