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The major difference between cleaning a medical facility and any other building is the focus on the un-seen enemy, bacteria. Environmental Service’s job is to not only provide good visible results, but to reduce the number of surface bacteria to a safe level in order to control cross infection. This is an extremely important responsibility because it keeps harmful bacteria from infecting the person next door or across the hall. Persons whose bodies are recuperating from surgery, injury or a primary infection are in a weakened condition and therefore, cannot put p their normal fight against harmful bacteria. A secondary infection in these cases can cause very serious illness.
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Here I continue to list cleaning standards. We use these as a guide to understanding our responsibilities in general cleaning. This is not meant to be a complete list, rather a broad overview. Enjoy your reading:
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Environmental Services (ES) is important to any business because the visible cleaning results create the first impression of a visitor or customer. You’ve probably heard that “the first impression is a lasting one” and there is a great deal of truth in that. Our job is to make that first impression a good one.
In addition to visible cleaning results, impressions are formed by the appearance of you, personally. Some important points to creating a good impression are:
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Cleaning and maintaining the built environment of a healthcare facility, or a building where healthcare services are delivered is driven largely by regulations and guidelines. These include regulations set forth by the Occupational Health and Safety Administration (OSHA), The Joint Commission (TJC), the Centers for Medicare and Medicaid Services (CMS), state and local agencies such as state health departments, and guidelines established by the Centers for Disease Control and Prevention (CDC). Other organizations providing guidelines include the Association for periOperative Nursing (AORN) for the operating room setting, the Association for Professionals in Infection Control (APIC) and the American Society for Healthcare Environmental Services (ASHES).
A standard of cleanliness must be created and taught. You will find, as long as you remain in environmental services, that you will constantly learn new methods, procedures and requirements as this is dynamic and evolving occupation.
The standards of cleanliness must include protocols for consistent cleaning and disinfecting of all high touch areas and surfaces. Areas in need of less frequent cleaning because they are not a likely source of contamination should be identified and steps needed for cleaning various rooms must be identified and explained.
In Environmental Services, we are aware that first impression of our facility is very important to our clients and other staff, so we strive daily to provide a clean, safe and attractive environment. We also ensure that patient rooms are cleaned to the highest level to prevent cross contamination. The hospital, staff and patient depend on us to do our job with excellence.
Cleanliness is a prime concern to every member of our team because a clean environment successfully keeps bacteria and other germs from multiplying on facility surfaces, and this helps prevent a sick person from being at a greater risk from other diseases and conditions.
Yet as important as it is to remove soil and germs from the physical environment, it is also important to keep all areas neat and organized and in good repair. After all, surroundings with a pleasant appearance help to cheer up patients and send the message that their caregivers are concerned about every detail of service. A clean and attractive facility can actually enhance a patient’s ability to receive care and get well again.